BHP IT Engineers are fully equipped to react quickly and come to your offices in the event that your IT problems cannot be fixed over the phone or remotely.
When a call is made to the BHP IT Helpdesk, the main priority is to get you and your systems operational again with minimum downtime. If it is determined that a site visit is required, an Engineer will come to carry out the necessary work or repairs and ensure that everything is working satisfactorily again before leaving your premises.
Onsite support tasks often vary, but may include jobs such as installation of a PC, configuring network equipment, upgrading software versions and even to carry out training.
BHP IT believe that proactively monitoring, maintaining and checking your IT Systems is the best way to ensure that unexpected and unanticipated issues do not occur. Network Support with BHP IT is recommended to include regular “Network Review” Onsite visits, during which a skilled engineer will monitor system performance, run hardware diagnostics, perform critical software updates and generally try to spot small issues before they cause disruption.
Regular, onsite (Network Review) visits to perform these tasks have proven to significantly reduce IT system downtime due to the early diagnosis and resolution of problems before they become serious.
For more information about the Onsite Support we offer please call us on 0114 275 7550 or fill in the contact form.
For more information about our On-site Support please contact us.
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0114 275 7550
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BHP Information Technology Ltd
Unit 8, President Buildings,
Savile Street East
Tel - 0114 275 7550
Email - firstname.lastname@example.org
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